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Archive for October, 2009

Suspense!

Due to a mistake by Certified Hosting, my site was replaced by a blank screen and the phrase “SUSPENDED ACCOUNT” overnight which - to the untrained eye - made me look like Pedobear or similar. That is now fixed. If you’ve tried to send me any mail over the past 24 hours, please send again as it may not have got through.

Hypno-Switching

I’ve been using hypnosis since the mid-’90s, for both business and pleasure. It’s something that I’m infintely fascinated by. I like to read the book, see the film, wear the kaftan, and experience it from every possible angle. The thing is, being a Domme, I was always the hypnotist, so there was one angle I never had the opportunity to experience hypnosis from… until last year, when I went to a stage hypnosis night in a pub so that I could try being on the receiving end for the first time since my teens. Ladies and gents, I yearned to switch - YES, SWITCH - at least briefly. I wanted to experiment with hypno-switching in a relatively safe, public, vanilla environment. It wasn’t exactly hardcore hypno-submission, but it was the closest I was prepared to get. The chap was very good, and I dearly wished to be manipulated into dancing about on stage with a mop and miming to bad ’70s pop music (much like most boybands) with everyone else… but I found myself getting distracted. Without really meaning to, I was mentally picking out bits of his inductions, deepeners and general methodology and comparing and contrasting them with my own. I was analysing my own reactions and the reactions of those around me. As a result, I didn’t go into a particularly suggestible state at all. This was my fault entirely. After all, the hypnotist really was very good. I was amazed, after the show, when speaking to the other people who had been up on stage. Some had no memory of any of it. They’d had exactly the same treatment as I’d had, at exactly the same time, but their experience of it was completely different. The hypnotist hadn’t even given any suggestion to forget, yet their own assumptions and the powerful myths about hypnosis had caused them to convince themselves into a state of amnesia. It was marvellous. I think that it is possible to hypnotise anyone, given the right technique for the right person, but there will always be stubborn bastards like me who respond best to a smack round the head.

Certified Hosting fell over yesterday…

…and I lost about 20 hours of really hard work on my website. Due to this crippling flu (I think it might be the pig lurgi after all) I’ve spent most of the past few days in bed with my laptop doing updates on the blog and forum, both literary and administrative, between snot-drenched sleeps. I know it’s my fault for not backing it all up when I’d finished, but to be fair I had no idea that it might fall off the internet the following day. At first, my site inexplicably reverted back to its 1st October self.

Here’s what happened next  -

Quote:

Dear tech support,

Something appears to have gone disastrously wrong during your server upgrade, and weeks of work have completely vanished from my site. Please get in touch as soon as possible on +44xxxxxxxxxx.

<real name>

So they said -

Hi <real name>,

An email was sent out explaining what has happened. Would you like us to restore the data in your public_html file from backup?

Have a GREAT Day!
Todd
Certified Hosting Support

I wasn’t having a particularly “GREAT” day for obvious reasons, and didn’t know what he was on about, but then I received a mass-mail saying this -

The updates we made this morning to the saleen server were successful! However, during this time one of the RAID array hard drives failed.
What does this mean for you? Unfortunately, it means that data was lost and reverted back to 10/01.

Fortunately, we make our own backups, so we do have a back up as recent as Sunday 10/18. We are able to restore your account up to last Sunday 10/18. You should have your own backups in place, but we do have our back up if you need it.If you need your account backup in place, please open a tech support ticket so that we can restore your files as soon as possible.Shortly, we will be moving your account off of the saleen server onto a newer, more stable server. There is no downtime expected during this migration.
You will receive an email notification when we start the move of your account and then another when complete.
 Please accept our sincere apologies for the inconvenience this has caused you. As always, if you have any questions or concerns that have not been addressed here, please contact us. Thank you for trusting Certified Hosting with your business!

I was aghast. They’d lost my work. I asked -

Quote:

The most recent data is from 18th October? Do you have ANYTHING I’ve done since?

A different employee then answered, peppering her speech with smiley faces -

<real name>

We only have our own back up from 10/18.Are you not keeping your own personl back ups as well?
Please make sure you are backing up your files regularly.
If you need some suggestions on how to do this going forward let us know.

Thanx
Kacy

I wanted to shoot each individual smiley between its blank dot eyes, then stab it repeatedly in the mouth until any semblance of a smile was reduced to a gaping, bloody hole. Instead I replied with -

Kacy - this isn’t aimed at you personally, but at the company - My webmaster normally backs the data up regularly but has recently suffered a personal bereavement so - it turns out - hasn’t backed up any of the work I’ve done since 18th October. I pay a lot for Certified Hosting and for this I expect them to take a legal responsibility for the data I keep there. If I’m paying someone to store my furniture and they manage to lose or break it, I will expect compensation, or at least for them to refund me some of the money I’ve paid them to look after it in the first place. I’ve lost hours of my life and my income on this and would like a resolution as soon as possible.

Thanks,

<real name>

Kacy and her smileys said -

<real name>

No worries, I am not taking anything personally.We do not provide backups as a part of our service and its VERY clear in our terms and conditions that you agreed to when you signed up for the hosting account.http://certifiedhosting.com/terms/ 7. BACK UPS & DATA LOSS
Your use of this service is at your sole risk. UNLESS OTHERWISE AGREED TO IN WRITING, Certified Hosting DOES NOT MAKE A BACK-UP OF YOUR SITE(S) AS PART OF THE SERVICES. ACCORDINGLY, WE ENCOURAGE YOU TO MAKE A BACK-UP OF YOUR SITE(S) ON A REGULAR BASIS.
If you have mission critical information websites and are income generating. I highly suggest that you host them on a dedicated service with back up services in place. You are on shared hosting, which by all accounts is considered a cheap hosting solution. Generally speaking, the vast majority of hosting companies have this same no backup policy in place. Even if they advertise they back up your files, if you read the terms, it will state they are not responsible for the backs ups. This is industry standard practice. The anology of the furniture storage is the same thing. You will have to sign an agreement for storage and I guarantee in the agreement there will be a statement that they are not resposible for any loss or damage to your belongings. This is standard practice for storage facilities.

The only resolution I have for you at this time is to put our back up from 10/18 in place. As for the compensation, I am more than happy to provide a month credit on your account.

Again, we are sincerely sorry for this inconvenience.

Thanx
Kacy

At this point, I had a bit of a cry and got drunk on my own in front of Question Time.

How much is one month’s credit? I pay for hosting in two year bundles. I’ve lost about twenty hours of really hard work and am losing the will to live

This morning, I was generously compensated for my 20 hours of lost work -

Hi <real name>

A credit of $9.95 has been placed on your account.

Thank You,
Jenny
Certified Hosting Customer Service

Wooo fucking hoooo. Nearly ten whole dollars. Well that changes everything. I’ll use that to fly to the Bahamas for a nice holiday and, whilst there, I will reflect (with a sort of Buddhist detachment) upon whether emoticons have ever been the catalyst for a frenzied, howling, messy killing spree.

Bizarre Ball

I was ill.

Not even a fairy godmother or any number of pumpkins could save me. I did NOT go to the ball. Instead I stayed at home, being ill.

Thankfully, the wonderful Joanna Lark was able to step in at the last minute to take my place, Nikki Whiplash gave her sissy-slave Marilyn a sound thrashing, and everyone had a wonderful time.

Except me, obviously. Please send me kind words, presents, and cold, hard cash to make me feel better about this.

More photos on the Dom Corner page at the Bizarre website.

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